Shipping Policy – Ctrl Alt Swag

At Ctrl Alt Swag, we are committed to delivering your orders quickly and efficiently while ensuring your products arrive in perfect condition. This Shipping Policy outlines our processes, timelines, and guidelines for delivering your orders.

We currently offer shipping across India through trusted courier partners to ensure timely and reliable delivery.

For ready stock items, orders are usually processed and dispatched within 1–2 business days after confirmation. Custom or made-to-order products are dispatched within 5–7 business days, depending on the complexity of the order. Delivery timelines may vary based on your location, local courier operations, and unforeseen circumstances such as strikes, natural disasters, or public holidays.

Shipping charges are calculated at checkout based on your delivery location and order size. Any promotional free shipping offers will be mentioned at the time of purchase.

Once your order is shipped, you will receive a confirmation message along with tracking details so you can monitor the status of your delivery.

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses, unavailability of the recipient, or issues with the courier partner.

If you receive a package that is damaged or tampered with, we request you to refuse delivery and contact us immediately at ctrlaltswag419@gmail.com or +91 75048 64688 within 24 hours of delivery for assistance.

In the rare event that your order is delayed, lost, or returned to us due to courier issues or incorrect address details, we will reach out to resolve the matter promptly.

We currently do not offer international shipping but are working towards expanding our delivery network in the future.

For any shipping-related queries or concerns, you can reach us at ctrlaltswag419@gmail.com or call us at +91 75048 64688. Our team is available Monday to Saturday from 10 AM to 6 PM.

Your satisfaction is our priority, and we strive to make your shopping experience seamless and enjoyable.