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Introduction
This Privacy Policy (the "Policy") sets out how ctrlaltswag ("we," "us," "our," or "ctrlaltswag") uses and protects any personal information of users ("users," "you," or "your") that we collect from or through our website [Insert your website URL here, e.g., www.ctrlaltswag.com] (the "Website"), and/or the products and services offered by us ("our Services"), or when you otherwise seek to do business or make contact with us.
This Policy is published in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which requires the publishing of a privacy policy for the handling of personal information including sensitive personal data or information (collectively, "Personal Information").
ctrlaltswag is committed to ensuring that your privacy is respected and your Personal Information is protected. Should we ask you to provide any information by which you can be identified when using this Website, it will only be used in accordance with this Policy.
This Privacy Policy applies to the collection, storage, usage, processing, disclosure, and protection of your Personal Information when you use our Website or avail any Services and does not extend to any information collected by the websites or applications of any third parties.
BY USING THE WEBSITE, AVAILING ANY SERVICES, OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD, AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY IT. YOU HEREBY CONSENT TO OUR COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD, OR DELETE PORTIONS OF THIS PRIVACY POLICY AT OUR SOLE DISCRETION AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE THE WEBSITE OR ANY SERVICES OR PROVIDE US WITH ANY OF YOUR INFORMATION.
Legal Basis
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can manage your information. It is formulated in compliance with the applicable laws of India, including:
The Digital Personal Data Protection Act, 2023;
The Information Technology Act, 2000 and rules thereunder;
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Consent
By accessing our Website and continuing to use our Services, you will be deemed to have read, understood, and agreed to the terms of this Privacy Policy. You provide consent to the use, collection, and disclosure of your Personal Information as described herein.
Please note that this Policy is subject to change at any time, and we may not be able to provide you prior notice. To ensure you are up to date, please review this page periodically. You have the right to withdraw your consent or inquire about the Personal Information we hold. You may also request that we delete your information by contacting us at ctrlaltswag419@gmail.com.
What Information Do We Collect?
We learn, collect, and store your Personal Information that we consider necessary when you use our Website. We use this information to provide you with a safe, efficient, smooth, and customized experience.
Here are the types of information we gather:
Information You Provide Us: We receive and store the information you explicitly provide, such as your username, password, name, address, telephone number, email address, date of birth, gender, and financial information (e.g., bank account or credit/debit card details). You may choose not to provide certain information, but this may prevent you from taking full advantage of our Website's features.
Information Collected Automatically: We automatically receive information from your browser or device when you interact with our Website. This includes your IP address, geolocation data, device identification, "cookie" information, browser type, and browsing behavior (e.g., pages visited, session length). We use this for internal analysis and to personalize your experience.
Information from Other Sources: We may receive information about you from third parties, such as social media services. If you connect your social media account, we may collect your username, profile picture, and other information you have made public, in accordance with this Policy.
How Do We Use Your Information?
We may use your Personal Information in accordance with applicable laws for the following purposes:
To create and maintain your user account.
To process your payments and fulfill your orders.
To communicate with you about your orders, new products, and promotional offers.
To improve our Website and Services, and develop new features.
To personalize your experience and display customized content and advertising.
To perform research and analysis.
To prevent, detect, and investigate fraud, security breaches, and other illegal activities.
To comply with applicable laws, rules, and regulations.
Retention of Personal Information
We may retain your Personal Information for as long as your account is active, as needed to provide you services, or as necessary to comply with our legal obligations. You can request the deletion of your Personal Information by emailing us at ctrlaltswag419@gmail.com.
We may retain anonymized data, which no longer constitutes personal data, for as long as it is relevant for our business purposes.
How Do We Use Cookies?
A cookie is a small file placed on your computer's hard drive. We use cookies to recognize your browser, remember your preferences, analyse web traffic, and offer a better website experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them. This may prevent you from taking full advantage of the Website.
Do We Share the Information We Receive?
We respect your privacy and do not sell your Personal Information. We share your information only as described below:
Third-Party Service Providers: We employ trusted third parties to perform functions on our behalf (e.g., payment processing, order delivery, data analysis). They have access only to the information needed to perform their functions and are contractually bound to protect it.
Compliance with Law: We may disclose your information if required by law, to enforce our policies, or to protect our or others' rights, property, or safety.
Business Transfers: In the event ctrlaltswag is involved in a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
Is Your Information Secure?
The security of your Personal Information is very important to us. We use adequate security policies, rules, and technical measures to safeguard and protect your information from unauthorized access, modification, disclosure, or destruction.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
What About Links to Other Websites?
Our Website may contain links to other websites. Once you leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide on such sites. You should exercise caution and review the privacy policy applicable to that website.
What Choices Do You Have?
You can review, update, or correct your Personal Information by accessing your account settings. You can opt-out of receiving marketing emails by using the "unsubscribe" link or by contacting us.You can withdraw your consent for the collection and use of your information, or request its deletion, by contacting us.
Who Can Use Our Services?
Our Services are intended for users who are at least 18 years of age. If you are a minor, you may use our Website only with the involvement and consent of a parent or guardian.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Contact Us
If you have any questions or feedback regarding this Privacy Policy, you may contact us at:
Name: Pritam
Email: ctrlaltswag419@gmail.com
Contact Number: 8263843008
Availability: Monday to Saturday, 10:00 AM to 6:00 PM
For any grievances related to this Privacy Policy, please contact us using the details above.