Shipping Policy
Shipping Policy – Ctrl Alt Swag
Shipping Overview
At Ctrl Alt Swag, we are committed to delivering your orders quickly and efficiently while ensuring your products arrive in perfect condition. We currently offer shipping across India through trusted courier partners to ensure timely and reliable delivery.
Processing & Dispatch
For ready stock items, orders are usually processed and dispatched within 1–2 business days after confirmation. Custom or made-to-order products are dispatched within 5–7 business days, depending on the complexity of the order.
Delivery Timelines
Delivery timelines may vary based on your location, local courier operations, and unforeseen circumstances such as strikes, natural disasters, or public holidays. Shipping charges are calculated at checkout based on your delivery location and order size. Any promotional free shipping offers will be mentioned at the time of purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation message along with tracking details so you can monitor the status of your delivery.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses, unavailability of the recipient, or issues with the courier partner.
Damaged Packages
If you receive a package that is damaged or tampered with, we request you to refuse delivery and contact us immediately at Customersupport@ctrlaltswag.com or +91 8263843008 within 24 hours of delivery for assistance.
International Shipping
We currently do not offer international shipping but are working towards expanding our delivery network in the future.
Contact Us
For any shipping-related queries or concerns, you can reach us at Customersupport@ctrlaltswag.com or call us at +91 8263843008. Our team is available Monday to Saturday from 10 AM to 6 PM.
Get in Touch
Reach out to us anytime. Address: Plot no-19, Budheswari Colony, Bhubaneswar, Odisha - 751006 Email: Customersupport@ctrlaltswag.com